Shipping policy

Shipping Policy

Thank you for shopping with Kickskraze. Below is our complete shipping process, timeline, and delivery expectations.

1. Delivery Time

We deliver orders within 3–4 business days across Pakistan. Delivery time may vary slightly depending on your city, weather conditions, or courier workload.

2. Courier Partners

All orders are shipped using reliable and trusted courier services:

• Trax Courier
• Leopards Courier

Once your order is dispatched, we hand it over safely to our courier partner for delivery.

3. Order Inspection

Every product — including thrifted shoes, new footwear, jewellery, accessories, and apparel — is carefully inspected and quality-checked before dispatch. We ensure items are clean, accurate to the listing, and packed securely.

4. Tracking Information

After dispatch, your tracking number will be:

• Added directly to your order details page on our website, and
• Sent to your email address automatically.

You can use the tracking number to monitor your shipment’s status through the courier’s website.

5. Incorrect or Incomplete Address

Please ensure your shipping address is correct at the time of placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

6. Possible Delays

While we aim to deliver on time, delivery delays may occur due to:

• Weather conditions • Courier service delays • Public holidays • High-volume shipping seasons

7. Contact Us

If you have questions or need help tracking your order, feel free to contact us:

Email: ms.kickskraze@gmail.com
Instagram: @kickskraze.pk