Contact Us

Have a question about your order, exchange, or product details? Our team at Kickskraze is here to help. Reach out through any method below and we’ll get back to you as soon as possible.

1. Direct Contact

For fastest support, message us on WhatsApp or Instagram. You can also email us if you prefer communicating formally.

WhatsApp: 03020215755
Email: ms.kickskraze@gmail.com
Instagram: @kickskraze.pk

Our usual reply time is within a few hours, but during peak days it may take slightly longer.

2. Business Hours

We operate and respond during the following hours:

Monday – Saturday: 11:00 AM to 9:00 PM
Sunday: Limited support

Feel free to message anytime; we'll get back to you as soon as we are available.

3. Send Us a Message

Prefer writing your query directly here? Fill out the form below and our support team will get back to you via email.

4. Order / Exchange Support

For issues related to shipping, tracking numbers, inspection, exchanges or returns, please include your order number when you contact us. This helps us resolve your request faster.

5. Response Time

We try our best to respond quickly. Standard response times:

• WhatsApp: 1–3 hours • Instagram DM: 3–6 hours • Email: 12–24 hours

During peak seasons or sale days, delays may occur, but we always ensure every message is answered.

6. Need Quick Answers?

Many common questions about delivery, exchanges, or product conditions are already covered in our FAQ section and policy pages. Reviewing them may save you time!

You can also message us directly if your question is not listed.