Privacy Policy

Last updated: 12/01/2024

At Kickskraze, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and safeguard your data when you visit our website or place an order.

1. Information We Collect

1.1 Personal Information

When you create an account, place an order, or contact us, we may collect: your name, email address, phone number, shipping address, billing address and any other details you choose to share with us.

1.2 Payment Information

We do not store your full card details on our servers. Payments are processed securely by our third-party payment providers. They may store and process your payment information according to their own privacy policies.

1.3 Automatically Collected Data

When you browse our website, we may automatically collect certain information, such as your IP address, device type, browser type, pages visited and time spent on pages. This helps us understand how our website is used and improve performance.

2. How We Use Your Information

To process and deliver your orders.
To create and manage your account.
To communicate with you about your orders, support requests or updates.
To improve our website, products and overall customer experience.
To prevent fraud, abuse or illegal activities.
To send marketing emails or promotions (only if you have opted in; you can unsubscribe anytime).

3. Cookies & Tracking Technologies

We use cookies and similar technologies to remember your preferences, keep you logged in, analyze website traffic and personalize your experience. You can control or delete cookies through your browser settings, but some features of the website may not work properly if cookies are disabled.

4. Sharing Your Information

We do not sell your personal information. We may share your data only with:

Service providers such as payment processors, courier and shipping companies, IT and analytics tools – strictly for order processing and website operations.
Legal authorities if required by law, to protect our rights or prevent fraud and abuse.

5. Data Retention

We keep your information only for as long as it is necessary for the purposes described in this Privacy Policy, or as required by law (for example, for accounting or tax purposes). When your data is no longer needed, we will delete or anonymize it securely.

6. Your Rights

Access the personal data we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your data, where applicable.
Opt out of marketing emails by using the “unsubscribe” link in our emails.

7. Security

We use reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We recommend reading their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it as soon as possible.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page regularly to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Email: ms.kickskraze@gmail.com
Instagram: @kickskraze.pk